Smarter, faster feedback

Ask Questions. Get Answers. Professionally.

Introducing Orbit and Portals

TRUSTED BY MANY OF THE WORLD’S BEST COMPANIES:

  • PEUGEOT
  • PFIZER
  • SAS
  • sfbio

SURVEYS & FEEDBACK SOLUTIONS

What's making your customers churn?

Find out on our feedback platform

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Increase response rates

Surveys for all smartphones, tablets and browsers. More response, wider samples and more accurate answers.

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Understand behaviors

Collect feedback on customer experience, customer satisfaction, employee engagement, market trends and more.

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Know things fast

View reports and analysis instantly. Track and monitor your feedback in real-time, discover your insight immediately.

OUR PRODUCTS

Solutions for companies big and small

Whether you’re a small business or department within a large company looking for the survey Essentials, or an enterprise platform that requires scalability and sophistication, we have the solution for you.

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RESOURCES

Information is valuable...but insight is priceless

Blog & Resources

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Why Listening Isnt As Easy As It Sounds

Why listening isn't as easy as it sounds

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Orbit Portals Modules Questback

Questback launches Orbit and Portals to reduce feedback complexity and shorten time to insight

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value-based-healthcare

Questback aligns with value-based healthcare consortium ICHOM

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19.-How-to-Write-A-Successful-Sales-Survey

How to Make Your Post-Sales Survey a Success

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4.-What-is-a-good-customer-survey-response-rate

How to Improve Your Customer Survey Response Rate

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2.-How-emotions-drive-Customer-Experience

How Emotions Drive Customer Experience

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14.-How-Workplace-Diversity-Increases-Employee-Engagement

How Workplace Diversity Increases Employee Engagement

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17.-5-Hacks-for-Analyzing-Customer-Survey-Results-and-Putting-Data-Into-Action

​5 Hacks for Analyzing Customer Survey Results

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FrankMollerop

Questback continues global expansion: Enterprise feedback management leader grows enterprise revenues by 40% in 2015

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Get To The Heart Of Customer Experience With Mike Wittenstein

Getting to the Heart of Customer Experience with Mike Wittenstein

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13.-Voice-of-employee-find-the-best-talent

How to Improve your Employee Engagement

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3.-Feedback-that-will-makes-your-sales-team-more-efficient-

20 Benefits You Get from Employee Involvement

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3.-HR-managers-7-things-your-employees-need-to-hear-you-say-and-see-you-do

5 Ways to Build Trust in the Feedback Process

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How Closed Loop Customer Feedback Improves Customer Experience

How Closed-Loop Customer Feedback Improves Customer Experience

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How To Deliver Excellent Customer And Employee Experiences

How to Deliver Excellent Customer and Employee Experiences

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The-importance-of-mobile-event-surveys

Why Your Customer Surveys Should Be Mobile-Ready

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Build-trust-and-get-better-feedback

Build Trust and Get Better Feedback

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3-THINGS-YOU-SHOULD-NEVER-EVER-ASSUME-ABOUT-PERFORMANCE-REVIEWS

3 Tactics For Effective Employee Performance Evaluation

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The-Power-of-Real-Time-Customer-Feedback

No more Safe Harbor

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9-Tips-for-Next-Level-Market-Research-OnlineCommunities

9 Tips For Improving Your Market Research Online Community

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20.-Philosophers-on-the-data-Management-1

The Philosophy of Market Research: 8 Tips for Data Management

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Introducing Orbit and Portals

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Remove complexity, time and cost from feedback projects with our Orbit and Portals modules.

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